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Network issues in da14 5bl

TomcatUK
Level 1: Joiner
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Reported issues with data/signal in Da14 5bl almost 2 weeks ago...was told they were fixed...they aren't...signal is rubbish and data non existent...cant even run a speed test...can you look into this before I start looking elsewhere...this is getting beyond a joke.

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MI5
Level 94: Supreme
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@TomcatUK 

We're all customers here like yourself. 

You need to use the My Network app to report it. 

https://www.google.com/url?sa=t&source=web&rct=j&url=https://www.o2.co.uk/apps/my-network&ved=2ahUKE...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144338 Posts
  • 634 Topics
  • 27670 Solutions
Registered:

@TomcatUK 

We're all customers here like yourself. 

You need to use the My Network app to report it. 

https://www.google.com/url?sa=t&source=web&rct=j&url=https://www.o2.co.uk/apps/my-network&ved=2ahUKE...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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