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Network coverage

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T68
Level 1: Joiner
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Registered:

‎25-10-2022 20:28

‎25-10-2022 20:28

I have a serious problem with coverage. I can hardly use my phone at home and its distressing. Even visitors to my home are frustrated. 

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TallTrees
Level 51: Absolutely Fabulous 
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‎25-10-2022 20:48

‎25-10-2022 20:48

Hi @T68 

Welcome to the o2 Community forum 

Have you tried here:

Guide: How can I sort out my network issues? 

Or/and

Guide: Is the network down for me or everyone? 



HAPPINESS IS BEE SHAPED

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TallTrees
Level 51: Absolutely Fabulous 
  • 11692 Posts
  • 120 Topics
  • 393 Solutions
Registered:

‎25-10-2022 20:48

‎25-10-2022 20:48

Hi @T68 

Welcome to the o2 Community forum 

Have you tried here:

Guide: How can I sort out my network issues? 

Or/and

Guide: Is the network down for me or everyone? 



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
  • 150595 Posts
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Registered:

‎25-10-2022 20:54

‎25-10-2022 20:54

@T68 

It would appear that you are in a dead spot or your house construction is blocking the signal. 

What exactly can't you use?

Data, calls or both?

You can use wifi calling if your phone supports it https://www.o2.co.uk/connectivity/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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