My o2 account problem/won’t let me login
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on 09-04-2020 10:02
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on 09-04-2020 10:09
@TillyxMurphyinteresting that O2 told you to come here
There are major problems with the My O2 app currently. I have managed to access mine via PC. You could try another browser, or just wait. It will update itself eventually
Veritas Numquam Perit
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on 09-04-2020 11:25
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on 09-04-2020 11:25
If you are still having problems then maybe try calling CS
Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808
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