My iPhone 11 won’t connect to 4g/WiFi calling. My O2 issaying it’s activated

[LeeJR]

My iphone 11 recently ended its contact and it’s currently on a tariff only.  I now can’t get 4g or WiFi calling (just 3g).  I have updated to 15, and checked my settings, it’s just telling me that it’s not activated and I need to go to My O2.  Within My O2 it’s saying that it is activated… and there is not network/coverage issues in my area.  Any help would be appreciated.  Cheers Lee

[madasaf1sh · Accepted solution]

@LeeJR 

It will need reactivating by Customer Services on 202 from your o2 phone.

[LeeJR]

Cheers!  I’ll give them a ring.