on 09-09-2024 09:49
I recently changed my tariff and selected 'ESIM', until it's activated I can't receive calls or texts
To activate ESIM, I have to log into MyO2
To do that, they send a security code via text
I'm not receiving texts until I activate my ESIM
- ad infinitum
Can anyone help me before I lose my mind, thanks
on 09-09-2024 10:42
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or pop in store with photo ID.
Thanks
Guide: How to find help & contact O2