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Forum Posts

Rolling plan

My usually monthly rolling plan officially ran out of data before my end of month renewal i purchased a new monthly rolling plan with more data however it won’t let me start it until my other one has finished is possible for me to start it before the...

Tj0610 by Level 1: Joiner
  • 560 Views
  • 2 replies
  • 0 kudos

Resolved! switching over to o2

Hi, I've set up a direct debit to o2 for a sim only plan, I've used my PAC code and even got an email saying my number has been ported. The problem is I still havent got the o2 esim i requested and my phone number is still actually working on my old ...

MarkM93 by Level 1: Joiner
  • 406 Views
  • 1 replies
  • 0 kudos

Resolved! Keep my number

Hi, i have searched all the app and website trying to keep my number. When I go to the supoort page the links just redirect me in circles without help. Thank you

Leyash by Level 1: Joiner
  • 335 Views
  • 1 replies
  • 0 kudos

Sim

I Had an internal sim before. I have reset my iPhone then decided to keep it so I went through the process of iCloud backup and now my iPhone is telling me there is no sim available

Sz by Level 1: Joiner
  • 315 Views
  • 1 replies
  • 0 kudos

Can't get 4g

I can only get 3g on my apple se. Previously I got 4g no problem

GTH by Level 1: Joiner
  • 317 Views
  • 1 replies
  • 0 kudos

Esim no activation information

Please help someone. I upgraded my daughters iphone on Sunday. The phone was delivered on Monday and we tried to activate the new esim. Her old iPhone 12 had a plastic sim. Her new iPhone 15 said that the transfer was not compatible with her old phon...

Charlie23 by Level 1: Joiner
  • 453 Views
  • 1 replies
  • 0 kudos

enable 5g

Hello. Please advise how to enable 5G on my account. I have adjusted the settings in my iphone 12 pro but it still shows only 4G.thanksKuljit

kuljit by Level 1: Joiner
  • 531 Views
  • 2 replies
  • 0 kudos

iPhone 15 poor signal and data loss

I moved to iPhone 15 and ever since day 1 I’ve had nothing but trouble with signal and data not working and showing I have signal but won’t work is there a problem with these handsets

Matty71 by Level 1: Joiner
  • 1106 Views
  • 2 replies
  • 0 kudos