My airtime bill

[Stu1391]

My airtime bill has currently been £53.99 its say there has been 29.99 of "things ive brought". I havent actually purchased anything so i dont know how or why this is possible?

[Cleoriff · Accepted solution]

Hi @Stu1391 

Have you been abroad or check this Guide: A Guide to Deal with Spam/Scam Calls and Text 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202 or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

[jonsie]

Also look at this

Guide: Accidental MMS Sending and How to Avoid it 

Guide: Have you fallen for or been conned into a premium rate scam? What to do next