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My airtime bill

Stu1391
Level 1: Joiner
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My airtime bill has currently been £53.99 its say there has been 29.99 of "things ive brought". I havent actually purchased anything so i dont know how or why this is possible?

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Cleoriff
Level 94: Supreme
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Hi @Stu1391 

Have you been abroad or check this Guide: A Guide to Deal with Spam/Scam Calls and Text 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202 or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 126853 Posts
  • 834 Topics
  • 7573 Solutions
Registered:

Hi @Stu1391 

Have you been abroad or check this Guide: A Guide to Deal with Spam/Scam Calls and Text 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202 or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
455 Views