Solved: Re: My Samsung Phone has suddenly stopped charging

TrevorA · ‎01-09-2020

Hello, Need some help

My samsung A40 phone will not charge anymore.

I Have tried a number of different leads, including the one it came with, in various different sockets.

The phone simply does nothing when I connect the Lead.

Cleoriff · ‎01-09-2020

@TrevorA

Check the charging port for fluff. It can be cleaned out with a needle or cocktail stick if done gently.

If this doesn't work then you need to send it for repair.

https://www.o2.co.uk/help/phones-sims-and-devices/our-faults-and-repairs-policy

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎01-09-2020

@TrevorA

Check the charging port for fluff. It can be cleaned out with a needle or cocktail stick if done gently.

If this doesn't work then you need to send it for repair.

https://www.o2.co.uk/help/phones-sims-and-devices/our-faults-and-repairs-policy

Veritas Numquam Perit

LukasB · ‎02-09-2020

Hey @TrevorA just checking if the fluff caused the problem or are you still having issues?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

My Samsung Phone has suddenly stopped charging

Problem with sending SMS from iPhone 8 as of yeste...

Daughter can’t call or text me?

eSIM not provisioned

iPhone 16 - Number unavailable for iMessage and Fa...

RCS MESSAGING