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My OneDrive has stopped

Jenny70
Level 1: Joiner
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on ‎19-03-2021 11:39

on ‎19-03-2021 11:39

My OneDrive has stopped and I cannot access anything at all. I have reset and also just rebooted. How can I download OneDrive again. It is showing in my Apps but is not working.

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MI5
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on ‎19-03-2021 12:00

on ‎19-03-2021 12:00

@Jenny70 

Have you tried deleting the app and reinstalling?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
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on ‎19-03-2021 12:59

on ‎19-03-2021 12:59

@Jenny70

How do you mean its stopped? As sometimes if it can't get a sufficient network connection, it won't sync.

However there have been reports of OneDrive not sync'ing or showing files.

Their is a full guide here: https://support.microsoft.com/en-us/office/troubleshoot-onedrive-mobile-app-problems-a06710d4-fc32-4...
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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