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Mobile service issue

Luna_cat1
Level 1: Joiner
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I need help, I can’t send or receive texts or make or receive calls! 

I have paid my bills and I’m up to date - I tried to speak to apple and they referred me to my provider. I’m not able to call. Please help 

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Bambino
Level 86: Prestigious
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@Luna_cat1 Download Skype: Guide: A Guide to Skype 

Speak to the Payment Management Team for free on 0800 902 0217/0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

I DO NOT WORK FOR O2



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Luna_cat1
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It’s not a payment issue, I pay my bills on time it’s a service issue I need to speak to tech 

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Luna_cat1
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Is there a Webchat option

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Enlli
Level 68: Extraordinaire
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Chat is now in the help section of MyO2

There is also social media

All contact details in the guide 

Guide: How to find help & contact O2 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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