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Mobile data not working

Bigmat
Level 1: Joiner
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Mobile data stopped a couple of weeks ago

 

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MI5
Level 94: Supreme
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@Bigmat 

Check guides:

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 4
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MI5
Level 94: Supreme
  • 149629 Posts
  • 641 Topics
  • 28517 Solutions
Registered:

@Bigmat 

Check guides:

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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Bigmat
Level 1: Joiner
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Thank you MI5, the first link told me to power down and restart...

I slapped my head!

Been telling folks with laptops to do that for years, I think my brain is on the way out!

Message 3 of 4
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MI5
Level 94: Supreme
  • 149629 Posts
  • 641 Topics
  • 28517 Solutions
Registered:

Always a good place to start slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
737 Views