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MCK code needed for galaxy s10

Blahblah1389
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on ‎15-04-2024 21:09

on ‎15-04-2024 21:09

Hi contacted o2 for MCK code for new device, they suggested i call samsung whom suggested i contact network supplier 

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MI5
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on ‎15-04-2024 21:13

on ‎15-04-2024 21:13

@Blahblah1389 

Do you really need the master reset code or just need the phone unlocking?

Guide: Unlocking an O2 phone to use a different SIM card 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Blahblah1389
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on ‎15-04-2024 21:50

on ‎15-04-2024 21:50

Yeah the phone unlocking bjt its asking for the MCK master control key code? 

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MI5
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on ‎15-04-2024 21:55

on ‎15-04-2024 21:55

@Blahblah1389 

You'll need help from @Dave-O2 in the morning.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Blahblah1389
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on ‎15-04-2024 21:56

on ‎15-04-2024 21:56

Thank you 😊 

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MI5
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on ‎15-04-2024 22:22

on ‎15-04-2024 22:22

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Blahblah1389
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on ‎16-04-2024 09:25

on ‎16-04-2024 09:25

Hi Dave, was advised you could help in regards to the MCK code, i am an o2 customer switching from galaxy A40 to galaxy s10, the sim was askig for a pin, called o2 gave wrong numbers so after trying the 3 attempts its now asking for the MCK code. Much appreciated 

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Dave-O2
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on ‎16-04-2024 10:01

on ‎16-04-2024 10:01

Thanks @MI5 

 

@Blahblah1389 Can you please drop me a PM with some more details including your mobile number?

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