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[Sean20]

I can’t log into my account because it wants me to verify my phone number and to do this I need to receive a text. I am in Australia and can’t receive a text on the number 

[pgn]

SMS are always free to receive, wherever you are in the world, @Sean20 - is there another reason why your phone is unable to receive the text message?

You could also use the MyO2 app, I have never had the App make me use an OTA PIN.  https://www.o2.co.uk/apps/my-o2

You can also reach out to the O2 Social Media team if you use Facebook Messenger, Twitter/X, or Instagram, see the link just below to get onto O2 that way, @Sean20.

Good luck!