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Log in problem

LizziePree
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I can't log in with my email address although I have changed my password. 

Message 1 of 2
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Cleoriff
Level 94: Supreme
  • 127788 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@LizziePree 

Del;ete and reinstall the app and see if that works.

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket

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Message 2 of 2
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Cleoriff
Level 94: Supreme
  • 127788 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@LizziePree 

Del;ete and reinstall the app and see if that works.

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
390 Views