Issues with delivery address

[RMT]

My house number is 37, however, once I put my post code in (I'm trying to buy a new sim), it only comes up with 26 and no ther house numbers

[Oxonian]

You @RMT need to contact O2. Unfortunately, this is a customer to customer community so we cannot access your account.

You can message O2 on social media :-

Facebook : https://o2uk.co/O2CFB

X (previously known as Twitter) : https://o2uk.co/O2CTW

Instagram : https://o2uk.co/O2CIG

You can also 'phone on 202 or 0344 809 0202 if you are a contract customer or on 4445 or 0344 8090222 if you are PAYG.

A complete schedule of how to contact O2 is in :-

Guide: How to find help & contact O2 

[RMT]

Thanks @Oxonian, I'll give that a go and keep you posted.

[Oxonian]

You @RMT can also procure a new SIM by taking photo ID and visiting an O2 retail store :-

Store locator | O2 UK | Find Your Nearest O2 Store

https://stores.o2.co.uk/

[Oxonian]

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@RMT wrote:

Thanks @Oxonian, I'll give that a go and keep you posted.

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Yes @RMT, do please keep us informed of progress ! 👍