Internet access

[Soroush]

Hello. I’ve just topped up my sim card today for £10 and my balance is shown as £10 but I don’t have internet access yet. Why is that? I need internet ASAP. 

[pgn]

Have at least 30days elapsed since you last topped-up, @Soroush? If you have consumed your monthly data allowance before the anniversary of your renewal date, you will need to temporarily buy a data bolt-on, a one-of, to tide you over to your next renewal. https://www.o2.co.uk/shop/all-tariffs/bolt-ons