Incoming calls no caller Id

[Becksloux]

Hi all my calls are coming through no caller Id even if they are contacts in my phonebook. I’ve called O2 who have said it’s no issue on their side and I’ve contacted Apple Support too who said it’s mostly likely to be a carrier issue. Please can someone help me as I have been receiving calls and not knowing who they are. It’s also causing stress with work as I need to receive calls in my job. Thanks in advance s

[Cleoriff]

@Becksloux 

I'll tag one of our account advisers to this thread. @O2Sarah- is on tomorrow from 8am. Look out for a private message from her.

[Becksloux]

Thank you so much!!

[Cleoriff]

You're welcome @Becksloux 😉

[O2Sarah-]

Good morning 

Thanks for the tag @Cleoriff 😊

@Becksloux I will send you a private message so we can check your account 😁

[Cleoriff]

Thanks @O2Sarah-  x