Improve the signal in the Lancaster and Morecambe area

[LucasWebster04]

O2 you really need to improve the signal in the Lancaster and Morecambe area where I live, the signal here is always low, also there's a mask not working near me, the post code is LA11RX.

[madasaf1sh]

@LucasWebster04 

Improving signal takes time, and best thing to do is check your local planning portal to see if there are any applications in, but also note NIMBY's in your local area maybe behind any lack of improvement.. 

Register for the My Network app, and keep logging issues...   and keep an eye on https://status.o2.co.uk and look at these guides

Guide: How can I sort out my network issues? \

Guide: Is the network down for me or everyone? 

**post flagged for postcode as he posted his name as well as the ops username**

[Enlli]

Going on the report fixing one of the masts is taking longer than expected. It could be access problems, need for spares and any number of things.

It is obviously a joint mast with Vodafone as they put this out

There’s a problem with our mobile network in this area at the moment that may be causing issues with your service. We’re sorry if you’re experiencing any disruption, we know how frustrating this can be. Unfortunately, it’s taking us a little longer than we expected to fix this issue – sorry for the delay. Rest assured, we’ll get things up and running again as soon as we can, and we’ll update this page once we have an update. Thanks for your patience. As soon as we have any further updates, we’ll let you know here