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on 14-04-2022 14:20
I’m in Poland. My mobile data is on, my roaming is on but my internet doesn’t work. What should I do?
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on 14-04-2022 14:27
Hi @Lidia38
Some things to try:
- Manually search for another network
- Reboot the phone
- If you have an iPhone change your data APN to "mobile.o2.co.uk"
- Try toggling Airplane mode on/off (it often helps kickstart things)
- If still not working then contact O2 to remove the Roaming bar on your account
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.
Veritas Numquam Perit
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on 14-04-2022 14:27
Hi @Lidia38
Some things to try:
- Manually search for another network
- Reboot the phone
- If you have an iPhone change your data APN to "mobile.o2.co.uk"
- Try toggling Airplane mode on/off (it often helps kickstart things)
- If still not working then contact O2 to remove the Roaming bar on your account
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.
Veritas Numquam Perit

