This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

I have no signal in my home

Go to solution
JohnatSomerford
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎04-01-2023 14:13 - last edited on ‎04-01-2023 14:47 by

on ‎04-01-2023 14:13 - last edited on ‎04-01-2023 14:47 by

I receive no calls or SMS messages at my house. I have broadband and I can make calls over wifi. But not via cells. Your network report admits that my area 'can get busy' which is business-speak for you not installing enough capacity. I need a signal booster. Your website describes one but does not allow me to order one. Please advise me how to get this device.

John Leigh

Somerford

Cheshire

[Personal details removed]

Message 1 of 3
581 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 151949 Posts
  • 651 Topics
  • 28863 Solutions
Registered:

on ‎04-01-2023 14:37

on ‎04-01-2023 14:37

@JohnatSomerford 

Only business accounts can have a booster, others have to use wifi calling.

SMS over wifi is being rolled out currently and is only available on certain phones now, but more to come.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 3
577 Views
0 Kudos
2 REPLIES 2

Go to solution
MI5
Level 94: Supreme
  • 151949 Posts
  • 651 Topics
  • 28863 Solutions
Registered:

on ‎04-01-2023 14:37

on ‎04-01-2023 14:37

@JohnatSomerford 

Only business accounts can have a booster, others have to use wifi calling.

SMS over wifi is being rolled out currently and is only available on certain phones now, but more to come.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
578 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
  • 151949 Posts
  • 651 Topics
  • 28863 Solutions
Registered:

on ‎04-01-2023 14:39

on ‎04-01-2023 14:39

PS. You should not post personal details as this forum is public.

Edit your post if you can but also I have flagged it to mods.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
575 Views
0 Kudos
Top