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I have an esim, do I remove my old plastic one or keep it in the phone.

Happymoon
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I had my plastic sim in my new phone whilst setting up esim. Do I remove the old sim now it's set up.

 

 

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gmarkj
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You don't have to @Happymoon but you can so that you can put another sim in there - say a work phone or another network sim card, if you were going on holiday for a long while for instance.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
  • 12096 Posts
  • 94 Topics
  • 1125 Solutions
Registered:

You don't have to @Happymoon but you can so that you can put another sim in there - say a work phone or another network sim card, if you were going on holiday for a long while for instance.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 2
334 Views