I cant sign in

[Amina_Alam123]

Hello,

I have a vergin media sim but when i put it in it says tjat i have an o2 sim. When i signed in it says that my o2 isn't available yet. I been waiting so long. My email is **Personal info**.

thanks,

Amina 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202