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Huawei P20 Pro Locked Out

Elliebir
Level 1: Joiner
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Hi - I changed the pattern lock on my Huawei P20 Pro last week with no problem. However, I came to unlock it on Saturday and it said that the pattern was incorrect which I know it wasn't as I had been using it for days. I am now locked out of my phone as I don't know my gmail account. I have recovered a gmail account which is associated with my email address but every time I enter this onto the locked phone it says it must be an account that has been synced on the phone. I now have no idea what to do and no phone. Is there a way you can access without gmail - I have tried to factory reset but it still asks for the pattern code.

 

Many thanks

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MI5
Level 94: Supreme
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@Elliebir 

I'd start here https://support.google.com/accounts?ctx=gcp#topic=3382296

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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