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Resolved! Swapping simcard abroad

Can you swap your sim card abroad? I am currently in Jersey for a few months. I have swapped my old O2 sim card for a new nano O2 sim card sent to me into my new phone trying to keep my same number. However, the new phone will not join any network so...

Resolved! Phone only rings twice before going to voicemail

I need to increase the number of rings before voicemail cuts in as I keep missing important calls, when I ring the number back I end up in a queue

Google Family Link alternative

Hi,My daughter changed from android to iPhone 8 at Christmas. We were using Google Family Link but this does not have full functionality on the iPhone. Is there an alternative app I can use to still give parental controls for things like bedtime, scr...

O2 gurus

SERIOUSLY SPEAK THE [Removed] TO ME GURU'S

Resolved! Disney+ added to my account?!

I have been paying for Disney+ through this O2 account unknowingly. I have never accessed this nor have I upgraded. I would like you to remove this and refund all monies paid for Disney+. Anybody know how to do this- O2 support is non existent!

Notifications

Hi. Setting up a new Motorola G8 phone. My notifications for watsapp, messenger and insta will not come through unless the app is open. They are all set to send notifications, Ive check under battery and data they they can work in the background. Tri...

Replacement iPhone

When I change my phone over for a replacement will everything on my phone be deleted by o2? Just wondering if I need to delete myself or it will be deleted regardless

Picking up my phone that is in another name

I’ve had the same number for about 10 years now since I was about 13 and my phone bill has always been paid by a parent. Recently I upgraded my phone, changed my email address and bank details but didn’t realise until afterwards that it’s pretty much...

Resolved! Sim card replacement

My sim card somehow got damaged inside my phone, as a result of this it is no longer recognised by my samsung S10. I tried using my sim in other phones and it wasn't recognised in them either. How do I get a new sim card as a replacement? I want it t...

Roaming Blocked

I received a text from O2 this morning stating that they were turning off my roaming as I seemed to be getting through a lot of calls and texts (I’m locked down in France). They go on to suggest that if they have made a mistake - they have - then I s...

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