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Hi bill payment issues

Lavkumar
Level 1: Joiner
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I already did my bill payment but still i get restrictions on my data and everything thing 

my sim card number is [removed] and the payment reference is [removed]

 

[mod edit: as this is publicly viewable we've removed some personal info. Thanks 😊]

 

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Enlli
Level 66: Unequalled
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First thing. Supplying you phone number and account on an open forum leaves yourself open to spam or worse. Use the down arrow at the top right of your post to edit out.

It takes 48 hours for payments to clear. If longer than that you need to speak to Payment Management 

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around

8.00am

* FLAGGED 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Oxonian
Level 32: Blockbuster         
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You can avoid further issues of this nature @Lavkumar by setting up a direct debit :-

 

Guide: How to Pay Your Bill (Contract) 

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