Free extras

[Coeus]

Having upgraded my O2 deal I can get a 6 month access to certain Extras. One is Cafeyn magazine subscription. However can not activate. It asks for email then password. I don't have a password for then so cannot activate it appears. Any help appreciated, take care all.

[MI5]

You need to register as a new account for Cafeyn and create a password.

[Coeus]

Hi MI5. If you go direct to Cafeyn it gives you option of 1 month for 99p if register. Their site appears to say any issues with the o2 offer then go to o2.? 

[MI5]

You need to redeem it first under extras in your MyO2.

[Coeus]

Yes , I did this and it took me to o2 Cafeyn log in page that asks for email and password. With no clue what password is? 
I have redeemed a Disney one on another account with no issues. Again any clues appreciated.

[MI5]

Still sounds like you need to create a new account.
Was there not a voucher code to use during sign up?

[Coeus]

Not that I could see, just an email confirmation that I have redeemed the offer and to follow link to activate. The link asks for email and password to activate. This is where i am struggling. Waited a while to see if other email with password came but hasn't so far. Just hoped someone had managed to activate and that I'm missing something real simple. Thanks anyway

[MI5]

Not redeemed that one myself.
I chose Disney and it worked fine by following the links, sorry.

[madasaf1sh]

You need to signup for an account first with cafeyn and then once done, go back and redeem the offer.

A full faq is here https://cafeyn.zendesk.com/hc/en-gb/categories/360002386832-Cafeyn-via-O2

[Coeus]

So I sign up direct, get an email in french to confirm email address. Which I do. Log back onto o2 to redeem only to be told there is already an account using email address. So frustrating. Can't even change my free Extra now.