on 15-10-2020 23:51
on 16-10-2020 00:26
We have no access to your account here so you'll need to call O2
Numbers here Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Press Upgrade, Lost/Stolen if you have to, to get put through to someone.
Or possibly one of our account advisors can help tomorrow at 8am. @O2Lisa could you look into this please?
Veritas Numquam Perit
on 16-10-2020 07:57
on 16-10-2020 07:57
on 16-10-2020 08:01
on 16-10-2020 08:01