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Are there no gurus any more?

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Su1234
Level 1: Joiner
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‎16-10-2020 12:20

‎16-10-2020 12:20

I haven't been on the web page for a long time and was thinking about an upgrade, but I wouldn't do anything without talking to a guru first...and I can't find them. Are they still around? I don't feel I can just buy something without talking to someone about package and price, or transferring my number etc, I'm not tech savvy and wouldn't risk it going wrong. Are they still around?

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MI5
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‎16-10-2020 12:23

‎16-10-2020 12:23

@Su1234 

You'll need to call O2 to discuss upgrades now.

Dial 202 from your mobile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150388 Posts
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Registered:

‎16-10-2020 12:23

‎16-10-2020 12:23

@Su1234 

You'll need to call O2 to discuss upgrades now.

Dial 202 from your mobile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Su1234
Level 1: Joiner
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‎16-10-2020 16:46

‎16-10-2020 16:46

So if you got a new phone and had trouble setting it up, or transferring your number, how would you contact them if you couldn't do it from your phone?
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MI5
Level 94: Supreme
In response to Su1234
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‎16-10-2020 17:02

‎16-10-2020 17:02

@Su1234 

O2 rely on us on the forum to assist with those things.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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