Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hello I tried to redeem my new Disney plus extra and it says that the code had already been redeemed. However when I log into disney plus it says the subscription has ended. How do I get a new code? Thanks for your help
I’ve just purchased the new iPhone 12 and used my sim from my iPhone 8. Do I need to get a replacement sim to enable 5g? Do I need to pay extra for 5g?
I've currently got a Samsung Galaxy s7 on a sim only deal. I want to buy an iphone 11. what do I need to do to get a new sim card? Thanks JS
I ordered a sim only contract today but now wish to cancel this order as my current provider is requesting larger fee than I expected to cancel their contract.How do I cancel my online order?
Hi, my 4G has been playing up over the past few weeks and so has my calls, I can hear the other person but they can’t hear me no matter who I call!! Some days it will be fine and then it isn’t. My payments are up to date and everything but I just wan...
I had an upgrade and now am not receiving texts
I have difficulty in answering calls on my Samsung galaxy A10 when touching the surface with my finger?
I’ve received notification today that I’ve been moved to a new 12 month sim only tariff that’s around 10 pounds a month more expensive than the sim only I was previously on with higher data allowance, but ive not asked for this? I’ve not been in cont...
My phone is on emergency calls only i chatted to advisor online 4 days ago but the matter still not resolved
Hi I ordered a iPad 8 last Friday and it was showing as next day delivery however, it is now the following Tuesday and other than one email saying it’s out of stock and will be delivered soon I have heard nothing? Any ideas when I’ll find out if I’ll...
