Solved: Faulty phone

Jamieadamson219 · ‎14-02-2023

Hello My phone is faulty and keeps turning off and sometimes stays off for along period of time

I have tried a few things such a deleting apps and full factory reset

So I need it replaced or fixed

Thanks jamie lee

Enlli · ‎14-02-2023

Procedure here

https://www.o2.co.uk/help/device-and-sim-support/device-repairs

Or it may be worth going straight to the manufacturer

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Enlli · ‎14-02-2023

Procedure here

https://www.o2.co.uk/help/device-and-sim-support/device-repairs

Or it may be worth going straight to the manufacturer

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎14-02-2023

@Jamieadamson219

O2 repairs link here https://www.o2.co.uk/help/device-and-sim-support/device-repairs or contact the phone manufacturer directly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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