Re: Esim

StripySock · ‎07-06-2024

I left a message here yesterday but cannot find it.

My Esim is still not working, I have no idea what to do with my phone, as I cannot make a call as my phone has no sim, yet the long number I have entered in the phone says it is either wrong or has been used.

This is the worst phone set up I hae ever had to do, I am beyond frustrated.

Guessing I am going to have to make a special trip out tomorrow to get someone to look at this?

Spend hundreds of pound on an item and get zero support, not happy at all.

MI5 · ‎07-06-2024

@StripySock

Your thread is here https://community.o2.co.uk/t5/Pay-Monthly/No-network-access/td-p/1676361

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

StripySock · ‎08-06-2024

That thread was from last.

My question above is a completely different one, I am on my way to the O2 shop now as this is not going to be resolved any other way.

pgn · ‎08-06-2024

Don't forget to take photo id with you, @StripySock. Good luck!

Links to O2 Social Media Team here

Oxonian · ‎08-06-2024

Are you back from the O2 shop yet @StripySock and, if so, how did you get on ? ❓

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