Solved: E-Sim

Weapon90 · ‎22-05-2020

Hi

Few questions:

Can you send and receive SMS and iMessage from both numbers?

Same for FaceTime?

What are the costs and how exactly do you order one in the current climate?

MI5 · ‎22-05-2020

@Weapon90

The only way is to call Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-05-2020

@Weapon90

Yes, if you have an esim and standard SIM, both are active at the same time.

It does not cost any extra to have an esim over a normal SIM unless you intend on having an extra contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Weapon90 · ‎22-05-2020

Ok fab and how does one order one in this current climate?

MI5 · ‎22-05-2020

@Weapon90

The only way is to call Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎22-05-2020

One needs to phone @Weapon90

Guide: Coronavirus Community Help and Support

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Weapon90 · ‎22-05-2020

Ok thanks, what are waiting times like?

MI5 · ‎22-05-2020

Should be with you in a couple of days from ordering, but remenber Monday is a bank holiday next week.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

E-Sim

SIM not provisioned

Reactivating SIM PAYG

Defence discount

o2 included me in the monthly plan without asking ...

Error Code 14 trying to use Data plan with apple w...