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Doro 8035 no sound

MaryChestnut
Level 1: Joiner
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on ‎19-11-2020 18:47

on ‎19-11-2020 18:47

Using a Doro 8035, no audible ringtone or audible anything. Sound on, volume set to high. 

Any advice?

If device has stopped working will need it repaired but no shops open. What are next steps

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MI5
Level 94: Supreme
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on ‎19-11-2020 18:54

on ‎19-11-2020 18:54

@MaryChestnut 

Scroll down this page for help on repairs and troubleshooting. 

https://www.o2.co.uk/help/device-and-sim-support/our-faults-and-repairs-policy

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
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on ‎19-11-2020 19:23

on ‎19-11-2020 19:23

@MaryChestnut

You would be better contact Doro Support

https://www.doro.com/en-gb/support/

0800 026 5479

As they are going to be in a better position to help you and organise a repair if needed and walk you through any troubleshooting steps
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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