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Doro 8035 no sound

MaryChestnut
Level 1: Joiner
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on ‎19-11-2020 18:47

on ‎19-11-2020 18:47

Using a Doro 8035, no audible ringtone or audible anything. Sound on, volume set to high. 

Any advice?

If device has stopped working will need it repaired but no shops open. What are next steps

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MI5
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on ‎19-11-2020 18:54

on ‎19-11-2020 18:54

@MaryChestnut 

Scroll down this page for help on repairs and troubleshooting. 

https://www.o2.co.uk/help/device-and-sim-support/our-faults-and-repairs-policy

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
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on ‎19-11-2020 19:23

on ‎19-11-2020 19:23

@MaryChestnut

You would be better contact Doro Support

https://www.doro.com/en-gb/support/

0800 026 5479

As they are going to be in a better position to help you and organise a repair if needed and walk you through any troubleshooting steps
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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