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Disney plus activation link not working

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Izzy67
Level 1: Joiner
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on ‎21-12-2021 09:38

on ‎21-12-2021 09:38

Activation link from my extras not working, keep saying Error. Any help or direction would be much appreciated. 

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MI5
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on ‎21-12-2021 09:52

on ‎21-12-2021 09:52

@Izzy67 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151761 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎21-12-2021 09:52

on ‎21-12-2021 09:52

@Izzy67 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EJO
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on ‎24-12-2021 20:06

on ‎24-12-2021 20:06

The "Solution" does not work - This seems to have been going on  (off and on) for months - Customer Service say wait 24 hrs - then  wait 24 hrs - then (as of 24th Dec 2021) wait 3 days - Is anyone actually looking for the solution ?

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madasaf1sh
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on ‎24-12-2021 20:17

on ‎24-12-2021 20:17

@EJO 


We are all customers and this is not customer services, so we can only go on what we have been told, which is that o2 is working on the issue (and they will i am assuming working with Disney). 

 

It is high time o2 canned this Disney Plus extra, and just cancelled everyones freebies.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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