cancel
Showing results for 
Search instead for 
Did you mean: 

Delivery

Blue1234
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I cannot find a single number to find out when my delivery will take place. The app does not provide any information for my item and no emails received today (agreed delivery date)

Message 1 of 3
83 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 111852 Posts
  • 800 Topics
  • 6584 Solutions
Registered:

Hi @Blue1234 

You will only hear from O2 when your order has been dispatched. You can then track it via My O2

https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order 

You should contact the sales team as they can help  – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 3
78 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 111852 Posts
  • 800 Topics
  • 6584 Solutions
Registered:

Hi @Blue1234 

You will only hear from O2 when your order has been dispatched. You can then track it via My O2

https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order 

You should contact the sales team as they can help  – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
79 Views

Blue1234
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks for replying - it is for an Xbox and no one seems to know anything. Very frustrating. 

Message 3 of 3
71 Views