Delivery

[Blue1234]

I cannot find a single number to find out when my delivery will take place. The app does not provide any information for my item and no emails received today (agreed delivery date)

[Cleoriff · Accepted solution]

Hi @Blue1234 

You will only hear from O2 when your order has been dispatched. You can then track it via My O2

https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order 

You should contact the sales team as they can help  – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

[Blue1234]

Thanks for replying - it is for an Xbox and no one seems to know anything. Very frustrating.