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Data roaming abroad doesn’t work

Helen18
Level 1: Joiner
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Data roaming doesn’t work abroad 

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madasaf1sh
Level 68: Extraordinaire
  • 5938 Posts
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Registered:

@Helen18 

 

What issues are you suffering? and where in the world are you. 

 

A Few checks to do

 

1. Choose a different network

2. Check Mobile Data is set to allowed for Roaming

3. Check your time is correct

 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Message 2 of 2
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1 REPLY 1

madasaf1sh
Level 68: Extraordinaire
  • 5938 Posts
  • 32 Topics
  • 1940 Solutions
Registered:

@Helen18 

 

What issues are you suffering? and where in the world are you. 

 

A Few checks to do

 

1. Choose a different network

2. Check Mobile Data is set to allowed for Roaming

3. Check your time is correct

 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
94 Views