Data Roaming

[FrankVine]

Recently spent a week in Portugal and at no point was I able to use my data. Data Roaming was turned on as was Mobile data. Could I have a block on Data Roaming that I don't know about?

[Cleoriff · Accepted solution]

Hi @FrankVine 

In future try this....

1. Manually search for another network
2. Reboot the phone
3. If you have an iPhone change your data APN to "mobile.o2.co.uk"
4. If still not working then contact O2 to remove the Roaming bar on your account

. If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.