Solved: Damaged iphone

RichO678 · ‎02-04-2023

Hi, dropped my phone and the software now appears to be damaged as i can't access my phone at all

MI5 · ‎02-04-2023

Contact Apple for a diagnostic check https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎02-04-2023

@RichO678

Contact Apple for a diagnostic check https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎02-04-2023

More likely it is internal damage and the phone will need to be looked at by a repair shop.

Such damage would not come under any warranty and would necessitate you making a claim through insurance if you have any

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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