Cover and screen protector

[Carol_ann84]

Hi. When I upgraded I was asked if I wanted a phone case and screen protector which I chose. I did not receive this with my device, will it arrive soon or is there no order for them on my account?

[Cleoriff · Accepted solution]

@Carol_ann84

You need to contact O2

You should contact the sales team as they can help you with that – message them on Social Media  -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

[MI5]

@Carol_ann84 

Accessories are always shipped separately and by Royal Mail.