on 05-12-2021 14:32
Hi there,
I have an O2 individual number and I want to convert it to my company phone line. If it is possible, I need know what I have to do and need documents.
Thanks for your helps
Solved! Go to Solution.
on 05-12-2021 14:54
You need to call O2 Business on 8002.
Hope that helps.
Veritas Numquam Perit
on 05-12-2021 14:54
on 05-12-2021 17:05
Not sure you can call 8002 from a consumer contract, I've never tried it myself, but all the details you need are in this O2 help https://www.o2.co.uk/business/support/accounts/transfer-an-account
on 05-12-2021 17:27
on 05-12-2021 17:27
on 05-12-2021 17:33
on 05-12-2021 17:33
Good to know.
on 05-12-2021 18:03
on 05-12-2021 18:03
Its the same as when you call 402 it will connect but when it picks up your number, or you don't enter one it will put you through to Normal Customer Services...
on 05-12-2021 20:43
on 05-12-2021 20:43
Thought that would be the case tbh, but no what has been said above.
@Cleoriff says she was connected to business CS?
on 05-12-2021 22:57
on 05-12-2021 22:57
What actually happened was the automated voice said Welcome to O2 Business. Is the number you are calling from the one you want to speak about? Press 1 for Yes or 2 for No.... I pressed 1 and was told it was closed.
At no point was I told I couldn't speak to them......
However, I am contract and can ring 4445 and top up my sons PAYG phone. Or speak to PAYG CS.
I presumed that would be a similar set up.
Veritas Numquam Perit