cancel
Showing results for 
Search instead for 
Did you mean: 

Continuous dropping of calls

SamB1988
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, it’s been about 3 weeks now of my calls keep dropping out. It’s every time I’m on the phone and it’s becoming impossible to call anyone and stay on the line. It’s costing me £60+ for my phone and I can’t use it. Can somebody please tell me if there is an issue in the area and if it will be resolved soon. CV36 postcode

Message 1 of 3
330 Views
2 REPLIES 2

pgn
Level 75: Digital Don
  • 37284 Posts
  • 239 Topics
  • 1700 Solutions
Registered:

Hi @SamB1988 - take a quick look at the tips in here to see if any help address you call drops: Guide: How can I sort out my network issues? 

There is a link to the O2 Mast Status tool in there as well, to confirm if your post code is affected by a mast issue or work in progress.

Good luck!

 

Message 2 of 3
325 Views

Kels712
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

It is not your phone, it is the network.  I've been having this problem since May along with many other people and it seems to be affecting more people all the time, all on the O2 network.  Unfortunately O2 don't seem to be doing anything about it

Message 3 of 3
287 Views