Continual overcharging

[Wallypara]

I am every month being overcharged but o2 and everyone I have to ring them. They continue to tell me it is now sorted but it never is.

How do I get them to actually do something

[jonsie]

You need to contact customer service

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2