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Conference call

DaisyH
Level 1: Joiner
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on ‎04-12-2023 16:08

on ‎04-12-2023 16:08

I want to set up a 3 way conference call on my phone but it won't let me merge in the 3rd call. Google searching tells me this may be down to my network provider not allowing this type of call. Is that correct and is there a way to get this changed.

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MI5
Level 94: Supreme
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on ‎04-12-2023 16:11

on ‎04-12-2023 16:11

@DaisyH 

Needs to be enabled by O2 first.

Guide: How to find help & contact O2 

https://community.o2.co.uk/t5/Other-Products-and-Services/Conference-Calling-Hints-and-Tips-Avoiding...

https://community.o2.co.uk/t5/Apple/Merge-Calls/m-p/1107340#M159359

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
Level 77: Grand Master
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on ‎04-12-2023 16:12

on ‎04-12-2023 16:12

Guide: Conference Calling Hints and Tips - Avoiding Call Charges  may help explain, @DaisyH - a little old, but no less valid. There are restrictions and costs associated with trying to do what you ask on the phone directly.

Links to O2 Social Media Team here
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