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JackNuman
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎19-01-2025 20:21

on ‎19-01-2025 20:21

Haven’t used my number/esim  since I subscribed. 

now I’m in California I don’t want to keep paying if I don’t use the number. Please cancel my subscription/account. 

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MI5
Level 94: Supreme
  • 153082 Posts
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‎19-01-2025 20:26 - edited ‎19-01-2025 20:27

‎19-01-2025 20:26 - edited ‎19-01-2025 20:27

@JackNuman 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2 

Guide: Cancelling Your Contract 

+44 7860 980 202 from abroad

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
Level 78: King of Kings
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‎19-01-2025 20:27 - edited ‎19-01-2025 20:27

‎19-01-2025 20:27 - edited ‎19-01-2025 20:27

Guide: Cancelling Your Contract and as you are in the USA, Guide: A Guide to Skype to call the 0800 number for O2 (add the US international dial prefix (011?) then 44 then 800....)

You can get in touch with Payment Management team on +44 800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Click for O2's Social Media Team on X --||-- or on Facebook Messenger
NoAccountAccess

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