cancel
Showing results for 
Search instead for 
Did you mean: 

Claim a Samsung Chromebook 4

Markt67
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Trying to claim my Samsung Chromebook 4 but where you need to add the retailer O2 isn't listed - nor is Telefonica.  Who should go in here for an O2 purchase?

Message 1 of 6
4,528 Views
5 REPLIES 5

Bambino
Level 86: Prestigious
  • 24287 Posts
  • 1056 Topics
  • 3816 Solutions
Registered:

@Markt67 Not sure if this is where you need to go: How To Claim Samsung Watch, Buds & Phone Deal | Samsung UK

If that's not correct, try their support pages: Product Help & Support | Samsung UK

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 6
4,524 Views

Markt67
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks.  Went through to there and into the claim itself.  In the section "how did you make your purchase" and the drop down "place of purchase" there is no option for O2 as a retailer.  O2 advertise the free gift so they should surely be on the retailer list!

Message 3 of 6
4,518 Views

Bambino
Level 86: Prestigious
  • 24287 Posts
  • 1056 Topics
  • 3816 Solutions
Registered:

@Markt67 We're all customers here, so this would be a question for customer service.
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 4 of 6
4,517 Views

Markt67
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks - I'll try that.  If I get a sensible solution I will post it on here

Message 5 of 6
4,511 Views

madasaf1sh
Level 78: King of Kings
  • 11944 Posts
  • 66 Topics
  • 3218 Solutions
Registered:

@Markt67 


Try this URL 

 

https://2021.samsungpromotions.claims/chromebookoffer 

 

o2 is on there, just type in o2 or scroll down

madasaf1sh_0-1673538443503.png

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 6 of 6
4,501 Views