Charges

[ChristineS]

Recently I’ve been charged £1 for each of 3 texts and one telephone call. Yet it’s the same phone and the same plan all up to date. What’s going on?

[Cleoriff]

@ChristineS 

Check out this guiide.

Guide: Accidental MMS Sending and How to Avoid it 

[ChristineS]

Thanks again for the info, which I am trying to absorb. It doesn’t account for the charged for short phone call though?!

[Cleoriff · Accepted solution]

@ChristineS 

Check in My O2 re phone call. If it was in the UK then you need to contact O2 and ask why you were charged.

Guide: How to find help & contact O2