08-11-2024 06:42
Hi I’ve had money taken out of my bank for a £20 rolling plan but being charged for my txts still
08-11-2024 07:34
Same here, I have £15 rolling plan and got charged for texts today!
08-11-2024 07:52
08-11-2024 07:52
Are they standard UK texts? If so you need to contact O2
PAYG contact details in the guide
Guide: How to find help & contact O2
08-11-2024 10:17
Yeah, contacted O2, completely useless. The payment was taken from my bank account but not showing on my O2 account and "there is nothing they can do because it looks like I have not paid"...
08-11-2024 10:28
08-11-2024 10:28
O2 Customer Services are pretty useless these days
08-11-2024 23:37
08-11-2024 23:37
Do try the Social Media Team in the morning, @Tony30 @whycantyoujust - the DM link for X and the Messenger link work best (referred in the Guide: How to find help & contact O2 link shared earlier) - and nudge them now and then. Good luck!