Changeover/new tariff

[Sue1957]

Hello

Over a month ago I recently received an email from yourselves about a new tariff I would be transferred over to following the Virgin collaboration.  This tariff included an increase in my data, however nothing has been amended on my account.  Can you advise?
Thanks Sue

[jonsie]

@megjessor @O2Ryan are you able to help @Sue1957 

[O2Ryan]

Thanks for the mention @jonsie ,

I will message @Sue1957 directly and look in to this for her.