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O2 travel and volt benefits

FMN26
Level 1: Joiner
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I recently travelled to the US and I believe I have volt benefits on my tariff. However when I arrived, I received a text saying I need to buy a “Zone 1 Bolt On”. As far as I know, with Volt benefits I can use my regular tariff in the US. This morning I have enabled to o2 travel onto my tariff and the information says I need to pay £6 a day for any use of unli calls text and data but i’m not sure. Please can I get clarification for what I am eligible for?

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Enlli
Level 66: Unequalled
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If you have the MyO2 App you can check under Your Bolt Ons.

You should have Travel Inclusive if you are on Volt

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This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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madasaf1sh
Level 76: Forum Legend
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@FMN26 

 

You will see a bolt on in my o2 for o2 Travel Inclusive Bolt On 

madasaf1sh_0-1713022998723.png

 

As this isnt customer services then you will need to contact them to confirm if you have this on your account.

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Enlli
Level 66: Unequalled
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Registered:

If you have the MyO2 App you can check under Your Bolt Ons.

You should have Travel Inclusive if you are on Volt

1000008776.jpg

 

1000008776.jpg

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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